If you can not see the webcast screen, you might need the following updates:
Flash version 10.2 or higher and if you are using Internet Explorer as your browser it will need to be version 11 or higher.
Minimum System Requirements
2. The newest version of Adobe Flash Player. Check what version you have.
1. Please click on this link, and send an email to our support staff.
2. Gather the following information and send it in a followup email.
a. Internet speed. (Check it out here! speedtest.net)
Ping ________ ms Download Speed ___________ Mbps or ____________ Kbps
b. The exact issue that you are having.
Create an email and Send an email to email@example.com.
Note that we can not provide support over the phone, just by email. We normally reply within 24 hours.
If you are having trouble viewing the videos below then you might need one or more of the following: