• Position: Infusionsoft Administrator – POSITION FILLED
• Status: Part-time, 20-25 hours per week
• Location: Virtual contractor position, within the U.S.


Overview of Position

• Do you have technical experience building autoresponders, sales funnels and email campaigns?
• Do you have a passion for maintaining a nurturing contact and follow-up schedule with the customer base?
• Are you capable of filling multiple technical support roles while managing the details of customer and client contact records?
• Are you a team player with great communication skills and a detail-oriented self-starter with a “get it done” mentality?

• Works closely with our Operations and Communications/Content teams to set up and develop new Infusionsoft campaigns.
• Ensures active campaigns are functioning properly, and keeps campaigns clean and up to date.
• Coordinates and works to resolve complex issues in cooperation with the Online Operations Manager and the InLight Connection Infusionsoft Partner (consultant).

• Ensures all campaign based emails are triggered properly and verified for publishing and delivery.
• Provides training and assistance to users responsible for setting up weekly and monthly mailings to ensure they follow proper Infusionsoft procedures as well as InLight Connection procedures for mailing.

• Manages the integration between GoToWebinar and Infusionsoft with third-party applications such as PlusThis, YouTube Live, WooCommerce, etc.
• Sets up webinar in GoToWebinar platform, schedules reminder emails to route through Infusionsoft, sets up purchase sequence integrations for paid webinars and monitors registration process.
• Provides pre-broadcast technical support and setup for Doug Addison to ensure all systems are ready and functioning properly before live broadcasts on webinars and/or live webcasts begin.

• Works closely with the InLight Connection Webmaster to ensure the proper setup and testing of online store items and develops test purchase action campaigns.
• Resolves any issues with store or product purchases within the Infusionsoft system and ensures all product campaigns are properly functioning from purchase through delivery.

• Assists and trains our Customer Support team in researching and resolving issues that are reported to our help desk.
• Provides training and support to the Customer Service team for creating and scheduling of emails and email campaigns.

• Ensures the integration of third-party membership sites, such as Memberium and/or CustomerHub with Infusionsoft.
• Ensures all product purchase and delivery tags are properly set up to display modules and partials, and that username/password verification tags are properly set up and triggered between Infusionsoft and the membership sites.

• Runs regular maintenance reports, conducts audits as needed, and performs regular cleanup and maintenance of the Infusionsoft CRM, giving attention to areas such as contact records, tags, campaigns, email addresses and other pertinent records.

• Have experience with building and designing campaigns and autoresponder funnels, preferably within the Infusionsoft system.
• Have experience and familiarity with WordPress, WooCommerce, GoToWebinar, setting up e-commerce and payment gateway systems, YouTube Live, Wirecast, etc.
• Have experience with integrating third-party membership sites and systems within the sales and email campaigns.
• Have experience maintaining a CRM system with a large customer database.
• Agree with the core values of InLight Connection and want to help advance the Kingdom of God through Doug Addison’s ministry.
• Have a spirit of humility, positivity, remain flexible, be willing and able to handle change, while maintaining grace and poise under pressure.
• Be a detail-oriented self-starter, self-manager with a strong work ethic and a “get it done” mentality.
• Be a team builder who focuses on the success of the entire organization.
• Be a strategic thinker and a proactive problem solver who can execute solutions.
• Must be technologically savvy and eager to embrace and learn new technology.
• Must own a reliable computer with appropriate programs needed to perform the above responsibilities.
• Must have high-speed Internet with a backup plan in the event your Internet goes down during a critical deadline.

Mission of InLight Connection

Salary and Application Process

• Cover letter/email describing why you believe you would be a good match for the job
• Include a link to your portfolio of work, or links to websites, products, sales or branding you have helped design
• Describe your connection or how you became aware of Doug Addison and InLight Connection
• Current résumé
• Two personal and two business references with email addresses and phone numbers

This is a contractor position. The pay is hourly and based on experience.
If you are interested in applying for this job, please send all the above information in order to be considered to:

jobs@dougaddison.com